March 2018 – SOFT SETTLE

Combining IT with facilitative and evaluative techniques

Adv. Rajesh, Chief Coordinator, SoftSettle Support.

I was working with a Dubai Law Firm when I happened to meet one research associate working under Prof. David Larson, a leading ODR exponent working as the faculty and chief in ODR department, School of Law, Hamline University, St.Paul, USA. The research associate was very much enthusiastic about the online methods of dispute resolution and he told me what he has imparted under the guidance of Prof. Larson could be implemented in case I initiate an online resolution campaign in Gulf.

So far Mediation has excelled in the ADR process all over the world; it is less popular on the web. But as far as Online Mediation is concerned, it is a virtual face or reflection of a face to face Mediation; further the human element and personal authority of the mediator whom the parties trust are keys to the success of the process as in offline is almost identical in the online too but for the virtual game and to treat the computer as a kind of alternate third party referred to as the fourth party. The advantages of online mediation is extended to the asynchronous communication that allows time to reflect before reacting a proposal from the other side or from the mediator along with other advantages like non-physical confrontation with the opposite party and above all considerable savings in cost, time and convenience

Thus the advantages behind the process of online mediation are definitely propelling such process or ODR to reach the heights and once and for all there will be new trend and revolution in respect of dispute resolution with all these benefits make the online mediation more flourishing.

As such as an ODR consultant I introduced the Online Dispute Resolution mainly focusing on the online mediation and negotiation apart from traditional Alternative Dispute Resolution in my law firm and I found so many clients from different commercial areas have started fancying about the online mediation and they started taking part in such process to get their issues resolved through online mediation.

Such reaction of the commercial folks and their favorable feed backs have inspired me so as to accept the offer from people at the helm of SoftSettle Support Private Limited to take the baton as the chief coordinator of their ODR segment focusing more on the software supported dispute resolution.

Innovating Justice through (Software Stimulated) E-Resolutions

Adv. Rajesh, Chief Coordinator, ODR, SoftSettle Support

Facilitated negotiation involves the provision secure websites such as virtual collaborative workspaces or e-rooms the parties to exchange messages, share documents and engage in synchronous or asynchronous negotiations. This is a basic ODR service offered by a number of providers such as the Mediation Room. Here facilitation is offered by the technology itself and the process rules established e-room provider, rather than a human mediator.

However human mediators can also use this type of software to conduct online mediation processes. Online applications specifically set up for mediators to use are referred to as integrated mediation platforms and are offered by some leading service (ODR) providers.

Another example can be found in automated negotiation such as blind bidding procedures that offer positional negotiation and a formula for calculating settlements without human third-party intervention; these are available in the United States for insurance claims arising from car accidents and personal injury claims.

Yet another ODR technology takes the form of negotiation support systems, which allow the manipulation of negotiation variables for participants so they can consider a range of options and alternatives, and can provide an overview of negotiation stages (in mediation) and expert advice on strategies and outcomes. Mediators are able to use this type of technology to assist parties in their negotiations.

Whereas mediators are referred to as the ‘third party’, in the world of online mediation, technology is referred to as the ‘fourth party’. The concept of the fourth party suggests that technology changes the communication and power dynamics of the mediation process, opening up new and imaginative ways for mediators to intervene, and parties and lawyers to engage, in the process. It also introduces new risks for users relating to issues around security of the online platform, authenticity of online participants and what to do with a written record of a text-based ODR process.

The future of online mediation will depend largely on the ability of mediators and potential users to access and accept the fourth party and specific ODR platforms. While there is still some skepticism about the ability of technology to facilitate solutions, build relationships and maintain trust in the process, it seems that an increasing number of mediators and users of mediation are open to the idea of ODR.

The above are brought to my notice and I have finalised to incorporate such software to resolve the disputes coming under e-commerce, insurance, issues related to defaulting with financial institutions like Bank, other NBFCs and all types of low valued disputes along with other software resolving comparatively larger issues like Intellectual Property, Succession, Inheritance, family disputes etc. in the Resolution Centre of the portal www.softsettle.com and in the forthcoming mobile application under the banner of Soft Settle.

To what extent Artificial Intelligence can assist the Debt Resolution

SoftSettle Support

It’s been quite long since we had the first conference or debate about automating processes in the debt relief industry and while artificial intelligence (AI) has not made the magical inroads that has always been promised, it’s coming. Really, it has been a latent need, to say a dream to be fulfilled and now it is becoming a reality.

Companies have been quietly working on artificial intelligence solutions for other industries like the legal field and they’ve made significant progress. Technology has started contributing its investments in the debt resolution space and the companies supposed to be the debt resolution providers have started adopting these opportunities aided by Artificial Intelligence and much to the surprise of everybody the banks and other financial institutions are ready to resort to these opportunities as the debt relief methods.

In the years ahead, there will be significant and rapid change in the interaction between consumers and banks/collection entities for the collection and settlement of debt via web portal and mobile applications. There will always be some kind of consequence for not paying back your debt in full, where there will always be a lenience on the part of the Creditors so far as the options and tools for managing that repayment becomes dramatically easier, reachable in the palm of your hand on your smart-phone, and engaged and integrated with you as part of your daily routine.

Many consumers are struggling with debt, will instead start loving an automated Artificial Intelligence system where they can resolve their debts in silence and make payment without human intervention. Even if a proposed repayment is not the best payment available, the ability to resolve their financial conflict without human intervention will have some value and make the process earlier.

As for the financial institutions who want to try and complete mass market with future Artificial Intelligence solutions will drive prices for services down to a reduced costs or sometime no cost at all. An Artificial Intelligent debt settlement system is introduced in India and other Asian countries for the first time by SoftSettle Support only.

SoftSettle Support argues for the 24×4, round the clock discharge of services and integrating the features like synchronous and asynchronous conveniences could lead to provide the parties more opportunities and confidence and their anticipation of result might never go betrayed.

Technology – Fourth Party in Dispute Resolution, the Lawyer?

By Adam Sharon, Family Mediation Center, Boston

Online Dispute Resolution can broadly be defined as the use of Alternative Dispute Resolution (ADR) techniques over the Internet. Small claims courts, with smaller dollar amounts and less complex issues are ideally situated to transition their operations online. I take this opportunity to discuss with you with regard to the implications of technology and impact of ODR on lawyers.

There are several benefits which make ODR especially attractive. These include cost savings, the speed of resolution, convenience, and individually tailored processes. In terms of money, ODR is most useful in cases where the attorneys’ fees would exceed the likely award amount. ODR is faster than a typical trial or even ADR because

technology can shorten the distances parties might otherwise need to travel. Further, ODR does not depend on clearing time on a mediator’s or a judge’s calendar. Using e-mail, discussion groups, and web sites, agreements can be written and amended when convenient. Further each dispute process can be tailored to fit the disputants’ individualized needs. One additional benefit is ODR’s potential for growth as a means of dispute resolution.

Despite signs that ODR is on the rise, there remain few financially viable ODR efforts in the commercial sector. ODR disputes are still mainly, although not exclusively, disputes involving business-to-consumer (“B2C”)e-commerce. More specifically, ODR is typically most effective in long-distance disputes involving technology issues. There are several reasons why ODR has not taken hold as a dispute resolution method for non-internet based disputes.

The easiest explanation for why ODR is not widely used is that the public at large and lawyers in particular may not be aware that such opportunities exist. It is quite strange that so far as the attorneys tend to be the gatekeepers of ADR processes used to be tend to be more resistant than the general public to embracing technological change.

A key question is whether the use of technical aids would deprive a party of fundamental procedural fairness. In procedural due process cases, courts first examine the private interest affected, then whether there is a risk of deprivation and the value of any additional or different procedural safeguards, and finally what the government’s interest would be in any substitute procedural requirements. With further developments in technology, videoconferencing and even holography are potential communications mechanisms which very closely mirror in-person communications. A general rule requiring technical equality would be inconsistent as there is no requirement that the parties be afforded equality of legal representation.

Providing an alternative system to resolve disputes that is online will boost not only the opportunity for cross border trade for companies within such countries, both as supplier and customer, but also improve and boost internal trade. A healthy internal trade can only help the development of cross border trade.

The point of ODR is somewhat lost if the aggrieved has to look for a lawyer to file a complaint, even for small value claims (small value claims have been the targeted area for most of the ODR websites around the world). In an ideal scenario, the use of lawyer is to be minimized; but can this really happen in India? I don’t believe it can, so far the right mechanisms set up is not yet there.

.It is quite natural to assess the apprehension on the part of the lawyers to oppose the popularity of Online Dispute Resolutions, as the procedure is most simplified and outcome is fast and fair where they have been tuned their profession as to the prolonged process of court litigation and the result in the form of declaration of judgment are quite remote. These online activities in respect of finding out resolutions have come as a shock and they are not ready to accept the state of affairs at any cost. I am asking them to what extent they can abstain from the ODR procedures or advising their clients against the online dispute resolution mechanism. The fear is quite unwanted and unwarranted. The rationale in support of online or automating the legal activities is simple so as to facilitate the public to access the justice at lower cost. Other advantage of ODR is evident in respect of the legal activities becoming more transparent to participants and faster to process.

Online attitude of the resolution process will benefit clients, who will have faster and less expensive access to legal support, and it will also benefit lawyers, who will be able to focus on the judgment-based and more nuanced services that clients cannot obtain from online process or platforms. In respect of ODR using video conferencing and all, lawyers are never denied any opportunities by the clients so far as it involves lot of legal arguments in both online Arbitration and Online Mediation. Moreover the people of India and subcontinent are always inclined to such practice where they have to be represented by a learned counsel to deliver their concerns and grievances. In respect of Software-based systems too, they provide critically important supplements to traditional legal services, but there will always be legal functions that can only be effectively performed by humans.

An Effortless Resolution Procedure

SoftSettle Support

Twenty years ago, professional dispute resolvers were quite skeptical about using technology. The sense was that technology only enabled sterile, antiseptic communication, stripped of real honesty and emotion. Many people argued that online apologies, in particular, were not as effective as face-to-face apologies because of the lack of nonverbal communication. The oft-expressed concern was that overly simplistic software solutions would trivialize disputes and suggest that disputants could just click their way out of any issues they encountered. As such, dispute-resolution professionals were very slow to adopt technology into their practices, and many insisted that face-to-face communication was the only real way to conduct conflict-resolution procedures

Over the past ten years, however, technology has “humanized.” The tools used to interact with each other in the realm of computer-mediated communication have become far more intuitive and easy to use, while at the same time becoming more powerful. Devices like smart phones and tablets have made interaction as simple as pointing one’s finger, which for many seems more natural and human than typing on a keyboard. Computers now play pleasing sounds and show pictures and video in stunning clarity and color. Technology has gotten much better at connecting with people and helping to connect people with people.

In response, people have started connecting more with technology to facilitate communication and relationships in contexts from family to the workplace.Though it does not replace the need for in-person communication and nurturing, technology is adapting to evolving human needs and interests, making communication available and accessible where it may not have been in the past.

Members of the younger generation, in particular, have become reliant on technology in almost every area of their lives. Not only do they use technology throughout their workdays, they’ve become comfortable using it in many of their most intimate personal relationships.

A vibrant portal like www.softsettle.com accommodates the core technological ideas so as to provide mechanism to counter the dispute or address the issues quickly and effectively. Hence Soft Settle has found out a room for availability of an E-court and its activation by inviting the disputants to the stream of settlement using the Soft Settle Mobile App. Now many people have started using computer mediated communication and hence addressing any dispute would not be seem strange. So there is no room for any skepticism any more.

ODR – More than Efficiency

Adv.Rajesh, Chief Coordinator, SoftSettle Support

Procedural efficiency eliminates the administrative complications

Dispute Resolution segment has been witnessing new technological capabilities which could take Dispute Resolution to some heights – to say beyond mere improvements in efficiency. The normal claims of ODR used to confine to saving costs, matters related with avoidance of travel, non-involvement in personal confrontation between parties. But ODR is something ahead and its reach is extended to such areas beyond our expectations and imaginations. Technology enables asynchronous, text based processes that can be more efficient in reaching workable agreements in short periods of time, without burdensome scheduling delays are quite uncommon in other types of dispute resolutions existing in the present world. It is true and established that online processes can also shorten time to decision by making information exchange between the parties and neutral much faster. Many agreements can be achieved through automated or algorithmic negotiation processes (deemed to termed as technology stimulated resolution or TSR) where the computer does much of what a human neutral would normally do to move the parties closer to the agreement. These features inspires the rival parties to negotiate honestly and in good faith, eventually getting into the fold of a judicious agreement or mutually acceptable resolution.
Technology can also significantly reduce the administrative complexities associated with filing procedure and ultimately document exchanges. Everything in the finger touch with signing up, filing a case for me, against me and such a new case can be initiated with a single click. The simplification of the Case Management could drive things in an order, where the information comes coordinated along with rules, language and clauses are preselected, leading the case over to respondent. As such the administrative efficiencies can save many weeks or months of back and forth communication in just a single step.
The Internet is a resource that gives us the possibility to extend what, where, and when we do things. In the beginning it was all about the simple exchange of information. Dispute resolution, however, is a process rather than a mere exchange. Parties do not merely want to exchange information but to evaluate this information either by themselves or, more commonly, with a neutral’s assistance.

Technology is another synonym of Soft Settle

The technology has the caliber of taking the grievances and transforming them over to solutions with the well placed algorithms to inspire the scenario. This attitude of the technology enthused Soft Settle to come out with some Artificial Intelligence (AI) options. Soft Settle is the multiparty e-Resolution System that reduces time, cost, and stress for decision-makers in all types of cases. Soft Settle’s Internet network connects parties located anywhere in the world by means of a neutral server that manages private information and keeps it confidential and secure. Using powerful fair and fast algorithms, Softsettle can quickly transform conflicting objectives into fair and efficient solutions.

Considering the technical inputs to simplify the process to accessing to justice, SoftSettle Support has built a platform Soft Settle where technology can interact with disputes with fast and fair criteria being integrated for an efficient mode of case management so as to reduce the cost and bring justice to the parties without any complications, hassles and leaving no room for tensions or stress for the parties what they are forced to experience during the court litigation and ADR
The digital platform Soft Settle helps people deal comprehensively with their legal problem and encourages a mediated settlement rather than recourse to lawyers and courts. Agreements reached through collaboration and respective generous interests of the parties tend to be more effective and proposes a harmonious bondage paving way for an accurate judicial reasoning and in every ways rather efficient than decision imposed by judges.
Technology must be utilized to better assist Indians and other Asians get fair and proper access to justice.
Soft Settle is on the mission to make the law accessible – with the Artificial Intelligence igniting the fire hence calls for technological legal tools. Soft Settle revolutionizes the legal assistance technology that suits the needs of ordinary people – and that extends to low-income and disadvantaged Indians and Asians.

All people in distress are not liars and cheats

SoftSettle Support

A set of client protection principles have to be considered in a creditor-debtor deal and we recognized a need for a discussion forum to the effect of the consequences encountered by the clients who default. As such we have analyzed how default happens in certain countries like India.

Default is particularly challenging because it pits the lender’s need for institutional survival against the difficult circumstances of the defaulting customer. As a microfinance lender, how would you think about a customer who stops repaying?

•As a potential threat to the institution’s financial health?
•As someone to penalize to set an example, so other customers will know you are serious?
•As someone who is taking advantage of good borrowers who pay on time?
•As someone with many excuses, not all believable?
•Or, as a case to turn over to a collections agency and never worry about again?

These are often the ways lenders characterize non-paying clients as they dispatch collections officers to do whatever they can to get the money back. Lenders with conscience find this part of the business unsettling, but unavoidable. Many a lender who started out softhearted soon realized that having flexible, or ‘soft’ strategies led to rising risk. The loss of any single loan is a small threat, but many defaults can destroy the business. When word gets out that a lender is lenient, mass default can infect the whole market. We’ve all seen it happen. The defaulter’s perspective may be completely different. Most serious defaulters are in financial distress and often in the midst of other life crises. A sick child, spouse, or parent needs expensive medical treatment. Another borrower’s entire crop was lost due to drought. Another elderly borrower was robbed of her goods while exiting from a two-hour bus ride to the market. Defaulting customers are already likely to be full of anxiety because their lives are not working as planned. The consequence of non-payment may be only one among many major concerns.

Some of the borrowers were interviewed in India, and it is reported that they often make sacrifices they consider “unacceptable” in order to stay current on their loans.
They skip meals, sell possessions, or take their children out of school to save on school fees. These sacrifices happen on the way to default, so it is safe to presume that most defaulters have already applied similar patch-work remedies. And as they struggle to remain current on their debts, say by taking another loan, the chains may only get tighter. Ordinary people in bad situations are not liars and cheats—at least not until pushed by crisis into desperate measures. Clients like these need help and compassion.

There are enough laws in place to protect the borrowers from harassment and torture. However, we must remember, at the end of the day, banks have the right to recover the loan from the borrower

As such for the relief of the debtors/borrowers SOFTSETTLE SUPPORT has come up with a new unique platform under the brand and banner of SOFT SETTLE.

Let us now think about settling the debts with Creditors.

If you settle a debt, you get a creditor to agree to accept less than the amount you owe as full payment. But a lot of painful things have to happen first.
If you are worried about falling behind — but haven’t yet — you won’t be able to settle. A creditor or collector is not going to accept less than you owe if there’s reason to believe you could pay the full amount that you originally agreed to.

Debt settlement comes into play only when you have many late or skipped payments and possibly collections accounts. Your credit scores will have been shredded; you feel hopelessly behind; your income isn’t enough to keep up with your debt obligations.
As a general rule, people who pursue debt settlement can’t afford to pay off all their debts. A successful settlement allows them to walk away without having to pay everything, potentially saving them a lot of money.

The creditor should consider it will receive as much as it can from the settlement and wipe an overdue account from its books.

Hence escaping from the problem is cowardice. It is the right time to ponder over options and do not undergo emotional stress which could end up losing your asset. Soft Settle is there to support you so far you are intent to pay off the loan that should be evident to the creditor.
The other thing Bank would enjoy as Soft Settle provides the platform for resolution, where debtor would be alerted in each intervals during the period of repayments like early intervention, middle level intervention and final intervention. Hence there is no opening for the debtor to go for frequent defaults and the debtor will be saved from being subjected to the harassment and pressurization of the Recovery agents authorized by the Banks and above all from getting clasped in between the sharp claws of CIBIL.

The Platform (ODR) That Revolutionizes Judicial Process

Adv. Meerza Zaheer

In the quest for improving access to justice, online tools considered to be the cheaper procedure comparatively and hence the lawyers’ start feels uncomfortable about the online dispute resolution process.

Initially some e-commerce websites have started incorporating automated dispute resolution tool to settle e-commerce claims every year. This automation procedure in the ODR platform has been slowly getting accepted as a fine alternative which could even help people to have an access to justice without hiring lawyers or going to court. As such similar technologies get familiar with tackling most complicated issues like settling divorces, landlord-tenant disputes and other legal conflicts.
Employing online tools to settle routine legal disputes can improve access to justice for people who can’t afford to hire a lawyer, while freeing up court dockets for more complex cases. The platform uses algorithms to find solutions or points of agreement. The lawyers may be wary of such process coming up and becoming popular. But slowly they also understand that online platform as an efficient way to process simpler case, while more complicated matters still require their expertise. There is no room for any apprehensions to crop up among lawyers so far as the market for legal professionals would not get diminished; it is rather a matter of reshuffling.

Today, the term ODR is linked to a broad range of topics. The field of ODR has matured. Topics they covered ranged from reputation and trust issues for businesses to Intellectual Property and privacy issues and use of IT in Government. Indeed ODR is often seen as appropriate for low value, high volume cases. Automation and extreme simplification of processes is especially appealing for people with a small claim for whom the legal system is not an attractive option. ODR now directs its attitude in a different dimension and it fashions new designs in the resolution of divorce as well as other family issues. An ODR platform for family and divorce issues needs a different value proposition and design principles.

Fast, fair and efficient does not resonate with the divorce professionals working in mediation, in our courts or who otherwise help people at these difficult moments in their lives. The people who experience how emotions play an important role in coping with divorce. Who see the full complexity of getting to a divorce agreement that is built to last. That achieves the best for the children, the separating spouses and others involved. Or who see the pro se litigants file for a divorce in their court who go unrepresented because they either cannot afford a lawyer or want to stay in control of their process. Fast, fair and efficient seems an inappropriate proposition for relational disputes.

Let us acknowledge it: divorce is tough and the divorce process is complex and difficult. Technology in no way will be able to make it fast and efficient nor should it aspire to do such. But it can help people by providing structure for reflection, communication and solution-building. And by providing information, model solutions and support tools. The value proposition of ODR for relational disputes should rather be about an interest-based, empowering, fair and sustainable process and result: Divorce is tough. We will empower and support you throughout the process.

The value proposition of ODR has always been that it helps people to get fast, fair and efficient dispute resolution. Automation and extreme simplification of processes is especially appealing for people with a small claim for whom the legal system is not an attractive option.

That’s where robot divorce can play a part – helping families to avoid the expense and stress of having to go to court for a resolution.

Soft Settle Facilitates Loan Defaulters

SoftSettle Support

It is true that defaulting on a loan is associated risk that comes from borrowing and sometimes circumstances beyond your control can cause you to be dragged into a spiral of debts.

These circumstances could be bad economic conditions, job loss, partial or complete disability, or a family emergency.

In banking parlance defaulting on a loan is a serious offence. Most of the time, however, borrowers face temporary problems which can be managed with some extension of payment period.
However if you do not tend to it immediately and take corrective action it can become tough to handle the mounting debt.

Recovery agents employed by banks in the past have shown high handedness in handling customers in debt, which was brought to the notice of the Reserve Bank of India as a result of which it has enforced certain rules to protect the borrower’s interests.

In fact it has asked banks to check the background of the recovery agents and the agencies to ensure customers are not harassed.

There are enough laws in place to protect the borrowers from harassment and torture. However, we must remember, at the end of the day, banks have the right to recover the loan from the borrower by proper and just means as formulated by the RBI.

As such for the relief of the debtors/borrowers SOFTSETTLE SUPPORT has come up with a new unique platform under the brand and banner of SOFT SETTLE.

Let us now think about settling the debts with Creditors

If you settle a debt, you get a creditor to agree to accept less than the amount you owe as full payment. But a lot of painful things have to happen first.

If you are worried about falling behind — but haven’t yet — you won’t be able to settle. A creditor or collector is not going to accept less than you owe if there’s reason to believe you could pay the full amount that you originally agreed to.

As a general rule, people who pursue debt settlement can’t afford to pay off all their debts. A successful settlement allows them to walk away without having to pay everything, potentially saving them a lot of money.

The creditor should consider it will receive as much as it can from the settlement and wipe an overdue account from its books.

That is why a defaulter is facilitated with virtual interaction with the creditor and creditor can perceive how genuine the defaulter’s intent and case is, the creditor may look for various feasible solutions subject to the participation in the e-Resolution process powered by Soft Settle through which a creditor can benefit of the agreement generated as a result of e-Resolution and the defaulter could be able to retain his asset and safeguard his/her CIBIL rating.

With the Soft Settle decides over the rescheduling of the time and reshuffling of the EMI, the defaulter should consider the immediate relief it can bring to their current situation. Again when a defaulter gets confronted with better time he/she can try negotiating with the Bank for settling their payment against loan by higher EMI or prepayment.

Soft Settle Case Management Procedure is organized with sessions. Each session consists of three attempts. Agreement is declared if there is a decision at the end of an attempt. If there is no agreement at the end of a session (three attempts), the parties are left with their choices whether to begin a new session or not This tends to speed up the process if the negotiation would otherwise drag on over numerous sessions.

The other thing Bank would enjoy as Soft Settle provides the platform for resolution, where debtor would be alerted in each intervals during the period of repayments like early intervention, middle level intervention and final intervention. Hence there is no opening for the debtor to go for frequent defaults and the debtor will be saved from being subjected to the harassment and pressurization of the Recovery agents authorized by the Banks and above all from getting clasped in between the sharp claws of CIBIL.

The significant and interesting aspect of the Soft Settle makes everything possible for the defaulters is its wonderful attitude seeking the loan defaulters’ participation without making any payments and everything is free (free signing up and free e-Resolution). If you are a loan defaulter why can’t you try? He mobile app is designed with Android and IOS. Simply download the app freely and enjoy your settlement process without any tension, pressure, strain or something like that so far you are going to be a winner.

Opportunities with Softsettle

SoftSettle Support

Internet connectivity facilitates the communication from any place in the globe. It further makes easy to exchange of offers and counteroffers while simultaneously managing confidential information at a neutral site. As such, the parties’ decisions are based on certain information that brings the interests and positions of the parties. The parties could reach an amenable settlement where nobody is losing anything

Soft Settle is the multiparty e-Resolution System that reduces time, cost, and stress for decision-makers in all types of cases. Soft Settle’s Internet network connects parties located anywhere in the world by means of a neutral server that manages private information and keeps it confidential and secure. Using powerful fair and fast algorithms, Softsettle can quickly transform conflicting objectives into fair and efficient solutions.

Soft Settle can be viable platform where decision makers could rather be supported to deal with any type of matters irrespective whether they are complex or simple.
Soft Settle’s products are designed to be able to help with any conflict, no matter how big or small..

The software SS-Equity is powered by sophisticated optimization algorithms at a neutral site that securely manages confidential data without human intervention. SS-Equity quickly becomes the eventual unbiased virtual arbitrator or mediator Suggestions made by SS-Equity are completely unbiased and impartial, based only on information that parties provide. Parties can do everything by themselves without any help or assistance from the part of any lawyers or authorized experts and hence they could control the process by themselves.
The best time to choose SS-Equity is at the beginning and the middle level (termed to be early and middle level interventions) in certain conflict segments, could rather help the affected party from all the drastic consequences he is supposed to undergo. Litigation is adversarial, which means less regard to fair solution. Court decisions might not acceptable to either party, result in disturbance of commercial relationship.
SS-Equity integrated in Soft Settle is a tool that can work for peace and harmony ultimately leads to a harmonious bondage between or among the parties. Everybody is invited and they can experience the vibrant process as an eye witness.

Soft Settle provides invisible and secure neutral site server on the Internet that Soft Settle employs to keep party’s choice of interest and their respective position confidential and thus pursue the effort for attaining fast, fair, efficient and cost effective attributes.

The 24×4, round the clock discharge of services and the convenience of synchronous and asynchronous feature the scheduling of the parties’ participation in the process more facilitative so that the resolution process can be structured with each sessions consisting of three attempts. The recurring attempts would provide the parties more opportunities and confidence and their anticipation of result might never go betrayed.