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The car insurance company should already have a list of your demands from your claim prior to the negotiation process. This includes facts surrounding the accident such as who was at fault, injuries to yourself or staff members, profit loss and/or damages to vehicles or property. After receiving your request for compensation or demand letter, the claims adjuster will contact you to discuss your demands and offer a settlement. Usually phone works as the media for this negotiation and here we are introducing an unique method for settling claims.

Support your claim with documents that confirm the extent of your loss. Have a specific settlement amount in mind that you feel your case is worth but do not request an amount that the evidence can not support. Back up your argument with an organized list of damages suffered. For example, if you paid for a rental car for several weeks to ensure business obligations were still met, show the adjuster the receipts and also explain how being out of the vehicle has affected your business. The insurance company must compensate you for actual damages including medical bills, expenses and lost income as well as perceived damages such as business interruption and damaged customer relationships

The new method calls for a negotiation or resolution where the insurance company extends an initial offer, which will be less than the amount you requested. The insurance company will likely offer a very low settlement amount initially regardless of how strong your case is. They often do this to see if you know what your case is worth.

To negotiate successfully, you must counter with an amount less than what you originally requested but higher than what the insurance company offered. After several negotiation deliberations with the adjuster or Company’s  representative, negotiations, with the collaborative attitudes of the parties along with the parties’ interests overtaking their positions would be measured so that the virtual neutral SS-EQUITY (ICS) decides the case providing a relaxing time for both parties with a beyond win-win proposition. (It is just as the insurance company used to  be more keen to negotiate a favourable settlement if you are flexible and realistic with your counter offer in a direct or face to face negotiation in some cases where the company is qualitatively just and right in extending their services).

But usually insurance companies adopts a tough attitude under the pretension of building their business profits, the claimants might undergo the trauma of the difficulties in attaining the deserved results. This situation calls for the intervention of a different platform like SOFT SETTLE and virtual neutral like SS-EQUITY (ICS or Insurance Claim Settlement)

 

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